TeleTraxx Call Analytics
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What Can Teletraxx Do For Your Business?
We understand that phone calls are the lifeline for most all businesses. However for many companies this is an invisible element in thier day-to-day operations. By applying simple, yet robust call management technologies, Teletraxx provides the tools companies need to best manage this critical component.
The adage of "if you can't measure it, you can't improve it" holds true.
With Teletraxx, businesses can:
- immediately see what sales and marketing sources are producing
- increase conversion rates
- easily determing ROI of each campaign and optimize marketing spend
- define opportunities for training and improvement
- ensure all callers receive the best customer experience
- instantly reroute calls in the event of a local outage
- identify peak traffic days and times to assist with proper staffing
Our solutions are simple to integrate and do not require any IT support from clients.
LOCAL AND TOLL-FREE NUMBERS AVAILABLE
We can instantly provide you with local or toll-free numbers in US or Canada so you can start tracking your inbound calls instantly.
NOTE: No premium fees for TRUE 800 numbers!
FREE CUSTOM GREETINGS
Teletraxx allows you to create a custom greeting for each of your numbers. This provides you the opportunity to tell every caller about your business or promotions that you may have running. You can change these anytime you like in about two minutes.
MISSED CALL NOTIFICATIONS
The Teletraxx system can alert you and your staff instantly if a call does not get connected to your business. The caller's number is provided so you can call them right back.
FREE VOICEMAIL
Your Teletraxx account comes with a free voicemail option for after-hours or rollover calls. You will receive an instant notification of a voicemail including the caller's number, even if they do not leave a message.
FREE AFTER-HOURS ROUTING
Each of your Teletraxx numbers has the option to re-route after-hours calls to an alternate number.
REPORTING
Along with an interactive dashboard, you have access to over 50 different detailed reports to provide you with the analytics and intelligence to take action.
CLICK-TO-CALL
Enhance your website communication by adding multiple ways for visitors to engage with you. Click-to-call can be easily added to web pages and e-mails.
FORM-TO-PHONE
Teletraxx can take your web forms and turn them into phone calls with prospects and customers. ASK HOW!
TRACK KEYWORDS
Our solutions can provide smarter search engine marketing by helping you identify which individual keywords are driving calls.
VANITY AND EXISTING NUMBERS
Teletraxx can provide you with a custom vanity number or transfer in your existing numbers so you can start tracking and reporting on ALL your calls!
SITE CUSTOMIZATION
Teletraxx can create a custom branded inteface for your company that uses your colors and company logo.
DATA INTEGRATION
You Teletraxx call data can easily be incorporated into your CRM, Lead management, or DMS.